
Jeremy Hoover
Senior Content Designer at Microsoft and UXCC instructor
I design customer-facing developer tools, content experiences, and product workflows, as well as internal systems that teams depend on. At Microsoft Fabric, my work spans content and product design for CI/CD, CLI, and MCP experiences. I also own the design automation repo our 30-person design and PM team uses, a system I built from scratch that saw immediate adoption and now supports everything from daily prototyping to senior leadership demos.
My background is unusual for someone doing this work. I started in journalism and history, moved into content and UX writing, and kept pushing further into the technical side until I was building agentic workflows, shipping skills to production, and contributing to open-source Microsoft tooling. I think that path is a feature: I bridge the human side of product problems with the technical side of building systems.
On top of that, I've driven org-wide AI initiatives at Microsoft. I initiated a content design agent that was adopted and used by 150+ designers, and I was a key contributor to the Fabric CLI's AI assets layer, the part the Corporate VP of Product highlighted when it shipped GA. I'm also an instructor at the UX Content Collective, where I created the Technical Content Designer program.
I'm part of Content Design Leaders Upstream, an invite-only workgroup shaping what UX content becomes in an AI-driven world. We compare active fieldwork and build frameworks the broader field can use.
Experience
Senior Content Designer, AI systems and developer experiences
Designing customer-facing content and product experiences for CI/CD, CLI, and MCP tools. Building AI-powered workflows and evaluation frameworks for developer and design tools. Owner of the team's AI design automation repo and a key contributor to org-wide AI initiatives.
Creator and instructor, Technical Content Designer Program
Creator and instructor of the Technical Content Designer program, helping content designers build confidence with developer tools and AI systems.
Senior UX Writer → Accessibility Champion
Lead UX writer and editor for Wix Code. Led content strategy across products, coordinated localization for 15+ languages, ran usability testing, and contributed to the Words Matter blog. Accessibility champion across the org and hackathon winner.
Content Manager
Managed, wrote, and edited content for multiple websites. Used Tableau to run content tests, analyze results, and drive data-informed content decisions.
Education
BA, History · Minor in Journalism · Helen Verba Award, Society of Professional Journalists